Last updated: July 2026
Steel and Scents, LLC
- Purpose of Website
- Eligibility and Acceptable Use
- Product Inquiries and Communications
- Product Information and Descriptions
- Samples and Demonstrations
- Access to Events or Showrooms
- Intellectual Property
- Third-Party Links
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Disputes
- Changes to These Terms
- Contact Information
These Terms of Service (“Terms”) govern your access to and use of the website operated by the Company (“Company,” “we,” “our,” or “us”). These Terms apply to all visitors, users, and individuals who contact us through this website regarding our home fragrance products, scented candles, diffusers, room sprays, decorative accessories, and interior decor collections (collectively, the “Products”).
By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must discontinue use of the website.
This website is informational and inquiry-based only. We do not sell products or services online and we do not process purchases, pricing, checkout, payments, shipping, delivery, or other commercial transactions through this website.
Purpose of Website
The purpose of this website is to provide general information about our home fragrance and decor products and allow prospective customers or partners to request information, samples, or consultations. Content on this website is provided for informational purposes only and does not constitute a binding offer, contract, or guarantee of product availability.
Submitting a form, email, or phone request does not create a contractual relationship. Any agreement for Products is formed only through separate written communication or contract between you and the Company.
Eligibility and Acceptable Use
You agree to use this website only for lawful business or informational purposes. You may not use the website in any manner that could damage, disable, overburden, interfere with, or impair the website or our operations.
You agree not to:
- attempt unauthorized access to systems or data
- use automated scraping, bots, or data harvesting tools
- introduce malware, viruses, or harmful code
- misrepresent your identity or submit false information
- use the website for fraudulent or illegal activities
We reserve the right to suspend or block access to users who violate these Terms.
Product Inquiries and Communications
The website allows users to contact us regarding potential home fragrance and decor products. Information submitted through contact forms, emails, or phone calls is treated as an inquiry only.
We make reasonable efforts to respond to inquiries; however, we do not guarantee response times or availability of Products. Communications through the website do not obligate us to accept any request or provide Products.
You are responsible for ensuring that any information or files you submit are accurate and lawful to share.
Product Information and Descriptions
From time to time, we may provide product descriptions, scent profiles, or preliminary information based on your inquiry. All product descriptions are informational and non-binding unless confirmed in writing through a separate agreement.
Product availability, fragrance formulations, packaging, and pricing may change due to ingredient availability, manufacturing factors, or other operational considerations. Product information may be updated or revised without prior notice.
Samples and Demonstrations
If product samples or demonstrations are mutually scheduled, you shall cooperate reasonably and communicate promptly. This would involve validating appointment times, producing access required, issuing necessary details.
If you wish to cancel or reschedule, the sooner is better. We cannot guarantee product sample availability due to a variety of factors such as seasonal fragrance collections, ingredient sourcing, production schedules, or limited edition releases, nor can we predict it for future seasons.
Access to Events or Showrooms
If you attend a showroom visit, event, or private viewing, you will allow our personnel safe access to your premises or designated meeting areas. You shall be responsible for noting any hazards, constraints or special conditions at the location, including but not limited to access restrictions, health and safety requirements, or specific venue rules.
We reserve the right to postpone or decline attendance under unsafe, illegal, or unsuitable conditions. We are not liable for delay as it originates from limited access or environments of unsafety.
Intellectual Property
All content found on this website, such as text, graphics, designs, logos, layouts, product images, fragrance names, and more, is the property of the Company or its licensors and is protected by intellectual property laws. All product descriptions, scent formulations, and creative content displayed on this website are protected by copyright and may not be used without explicit written permission.
Except as provided in this Agreement or as expressly authorized by us in writing, you may not copy, reproduce, distribute, modify or create derivative works from any content.
Third-Party Links
This Site may contain links to other sites and services provided by third parties for your convenience. These third party sources are independent to us and not under our control.
We do not control, and are not responsible for, the practices of any third party sites or service providers. You assume all risk when using such sites.
Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK AND COMPANY DISCLAIMS ALL WARRANTIES, WHETHER IMPLIED OR EXPRESS, INCLUDING WITHOUT LIMITATION WHATSOEVER RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR THE SITE’S VALIDITY. We do not warrant or represent, express or implied, that accuracy; completeness, reliability; suitability or availability.
We make no representations or warranties that the website will be secure, uninterrupted, error-free, free from harmful components. The website is used at your own risk.
Limitation of Liability
In no event shall the Company be liable for any indirect, incidental, special or consequential damages arising out of or in any way connected with your use of the website.
As the website is free to use, in no event will our aggregate liability of whatever kind exceed 100 U.S. dollars (USD $100) or the amount paid by you for access or use of the website.
Indemnification
You agree to defend, indemnify and hold harmless the Company, together with its officers, directors shareholders employees and affiliates from and against any claims, liabilities or damages that may arise out of your misuse of the Website or violations of these Terms or infringing any rights of another.
Governing Law and Disputes
The Terms are governed by the laws of the state in which the Company is headquartered, without regard to its choice of law provisions.
All such disputes must be brought exclusively in the State or Federal courts located in the Company’s home jurisdiction. You agree to the jurisdiction of these courts.
Changes to These Terms
We may update these Terms periodically to reflect operational, legal, or business changes. Updates will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated Terms.
Contact Information
For questions regarding these Terms, please contact us through the contact information provided on our website.
Steel and Scents, LLC
6511 Cabot Ave, Norfolk
VA, 23502-2905, USA
Phone: +1 845-814-2595
Email: office@steelscents.com